News

Cutting through the Noise with Voice Commands

Voice assistants are everywhere, especially in people’s homes. We use Alexa, Siri, and Google Home to control our lights, answer trivia questions, and play music. Notably, sales of voice assistant devices have more than doubled in the last year.1 Beyond the home, more people are using voice commands on their phones. By 2020, nearly half of all internet searches are predicted to be voice driven.2 Why type when you can talk?

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How close are we to general AI?

Most AI researchers I know are addicted to Westworld. Here’s why: it’s a representation of how far technology could go, while staying within the realm of plausible reality. The seamless interaction between humans and AI portrayed by HBO is something myself and other AI researchers strive to achieve. When Logan Delos (a potential investor) meets a room full of Hosts (what Westworld calls robots) and doesn’t realize it until he’s told, his expression is one of amazement and wonder.

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GreenKey Scribe 'SwitchBoard' Patent

(CHICAGO, June 6, 2018) – GreenKey Technologies, creator of an artificial intelligence (AI) and voice-driven collaboration tool for financial market participants, announced today that the U.S. Patent and Trademark Office has accepted its application for improved speed and transcription accuracy of automatic speech transcription based on multiple speech-to-text engines. The speech recognition engine, GreenKey Scribe, can reduce transcription error rates by 50 percent using the approach documented in the new patent.

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Greenkey Scribe Switchboard

At GreenKey, our data science team is constantly focused on one question: How do we make a machine recognize speech as well as humans? Several companies have shown computers outperforming humans at speech recognition, but these tests are normally on specific types of audio and don’t involve noisy environments. The fact is speech recognition engines have a hard time understanding all speech as well as humans. Instead, many speech recognition engines are trained to perform well on specific content.

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Working in a Paradigm Shift

In my 20+ year career, I’ve been lucky enough to be on the cusp of two technology paradigm shifts. In 1997, I got into web development, and in 2010 I began working with mobile. I love the rush of creating something new, when everything you build is breaking ground. In those moments, you feel the great possibility ahead and the rewarding struggle of no easy answers. In 2017, I began to search the market for my next big leap.

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GreenKey Scribe for Emergency Services

Over the last couple of years at GreenKey, I’ve been part of the team building Scribe, a deep-learning AI for nuanced industries. Dubbed the “Alexa for Wall Street” by Forbes, we’re now expanding Scribe’s focus to emergency services, like police and fire departments, and emergency medical technicians. Scribe allows brokers, traders, analysts, and others at financial institutions to transcribe their telephone conversations in real-time and extract important data like quotes and trades with high accuracy.

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Riding the Regtech Wave

As part of its annual series with industry leaders, John Lothian News interviewed GreenKey CEO Nader Shwayhat about developments in voice technology and the company’s efforts moving ahead. Watch the video and read the rest here

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Alexa Move Over for Smart Turret Tech

Traders working in fast-paced markets with negotiation, like fixed income, are accustomed to talking through their turrets to counterparties. Now with combined technology from IPC and GreenKey Technologies, they can talk to their turret, and the turret will capture their voice and fill in forms… Interested in reading more? Read the original Forbes article.

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IPC & GreenKey Partnership

Introducing innovative machine learning speech recognition solution with tailored financial language models New York, NY – February 22, 2018 - IPC, a leading global provider of secure, compliant communications and networking solutions for the financial markets community, and GreenKey Technologies, creator of patented voice software with integrated speech recognition designed specifically for the financial markets, today announced that they have just signed an agreement for a significant collaboration between the firms.

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GreenKey “Voice-Enables” Wall Street Via Openfin

GreenKey Technologies, creator of patented voice software with integrated speech recognition designed for the financial markets, today announced that the firm will release its voice API through OpenFin’s plugin architecture. OpenFin is the secure desktop operating system used by 45 of the world’s largest banks, buy-side and trading platforms. The move brings the voice software to potentially thousands of new users at hundreds of firms and creates the first industry standard for adding voice to a firm’s applications.

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